Exchange and refund policy

-All exchange and refund requests must be made via mail only at hello@coveryofficial.com
To ensure the best service from our specialized team.

-You have 14 days after receiving your order to refund or exchange. The product must be in the same condition as received. All orders are eligible for only one post-purchase action, either an exchange or a refund. New shipping fees applied to each process.

– Preview is not available before receipt , check your order carefully after receiving it, and if you have any concerns contact us through our channels within 24 working hours and one of our team will process your request.

– Unfortunately, printed products (mobile covers – MacBook-weekly and daily planners) are not refundable or exchangeable.

– Accessories of any product (straps – markers – weekly and daily planners wooden stand) are not refundable or exchangeable.

– in case of return there is no refund in cash, the refund will be via Vodafone cash or any other way. and if the payment through visa the process will take 14 days to be refunded.

– it is not possible to exchange or return products within the offer.